Privacy Policy
This policy explains what information Ravlo collects, how it is used, when it is shared, and what choices users have as the platform prepares for launch.
Effective Date: April 9, 2026
Ravlo respects your privacy and is committed to protecting information shared through our website, applications, investor tools, partner workflows, and related services.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, company information, account credentials, profile details, deal data, uploaded documents, property photos, messages, and payment or billing information when applicable.
We may also collect usage information such as device type, browser type, IP address, pages viewed, event logs, approximate location derived from IP, referral information, and interactions with platform features.
2. Property and Workflow Data
When you use Ravlo investor workflows, we may store property records, pricing signals, valuation estimates, comps, uploaded files, studio inputs, generated images, project notes, and deal activity so your workspace functions across sessions.
3. How We Use Information
We use information to provide and improve the platform, authenticate users, support investor and team workflows, respond to inquiries, operate analytics and security controls, process payments, send product or support communications, and maintain service quality and integrity.
4. AI and Third-Party Processing
Some Ravlo features rely on third-party providers for hosting, communications, public records, listing data, mapping, valuation data, analytics, and AI or image-generation functions. Information you submit may be processed by those providers as needed to deliver the requested feature.
5. Sharing of Information
We do not sell personal information. We may share information with service providers, infrastructure vendors, analytics providers, communications vendors, payment processors, legal or professional advisors, or transaction counterparties when reasonably necessary to operate the platform, protect rights, comply with law, or support an authorized workflow you initiate.
6. Cookies and Similar Technologies
Ravlo may use cookies, session storage, pixels, and similar technologies to keep users signed in, remember preferences, understand platform performance, prevent fraud, and improve the service.
7. Data Retention
We retain information for as long as needed to operate the platform, comply with legal obligations, resolve disputes, enforce agreements, and maintain reasonable business records. Retention periods may vary depending on the type of account, document, deal record, or communication involved.
8. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Choices
You may request access, correction, deletion review, or account assistance by contacting us. Depending on your jurisdiction and the nature of the request, we may need to verify identity and may retain some records where legally or operationally required.
10. Children
Ravlo is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the public platform.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the effective date.
12. Contact
Privacy questions or requests can be sent to info@ravlohq.com.
This launch-ready privacy page is a practical operating policy, but it should still be reviewed by counsel before a broad public rollout, especially if Ravlo expands into new geographies, payments, or regulated workflows.